Skip to content

Online Banking Solutions (OBS) Commercial Online and Mobile Banking Implemented by Great Western Bank as New Treasury Banking Suite (TBS)

June 7, 2016

Atlanta, GA – June 6, 2016 – Online Banking Solutions (OBS) announced today that Great Western Bank has released Treasury Banking Suite (TBS) by Great Western Bank, its new commercial online banking system, built on OBS Messenger Center and four key OBS products:  Messenger Financial Center for Business Online Banking; Messenger Mobile Center; Messenger Delivery Center; and Messenger Security Center featuring OBS secure browsing technology. Messenger Center was selected as the Great Western Bank solution to provide a superior level of Cash Management services and offer a new financial management tool for business clients. Great Western Bank was seeking a more comprehensive online business banking platform solution to satisfy the needs of their business customers for enhanced security, robust payment services, and mobility.

“Great Western Bank wanted a high-end, feature-rich system for our clients with more capabilities to stand up to commercial competitors,” said Timothy Schmidt, Head of Product Management for Great Western Bank.  “We also required mobile services, an improved user experience and reliability.  We were able to achieve all of our goals with OBS.”

Dan Myers, CEO and founder of OBS said, “We are pleased to provide Great Western Bank with a competitive and secure platform that supports online, mobile and automated file delivery channels and advanced payment services to small, medium, and large businesses.”

About Great Western Bank

Great Western Bank is a full-service regional bank focused on relationship-based business and agribusiness banking. Great Western has approximately $11.3 billion in total assets and 178 branches in nine states: South Dakota, North Dakota, Minnesota, Iowa, Nebraska, Colorado, Arizona, Kansas and Missouri. Great Western Bank offers small and mid-sized businesses a focused suite of financial products and a range of deposit and loan products to retail customers through several channels, including the branch network, online banking system, mobile banking applications and customer care centers. Great Western Bank is a wholly owned subsidiary of Great Western Bancorp, Inc. To learn more about Great Western Bank visit www.greatwesternbank.com.

About Online Banking Solution

Online Banking Solutions (OBS) was founded in 2002 by a management team that pioneered Web cash management and continue to deliver innovative business banking technology solutions.  Privately held and profitable, OBS provides corporate and business online banking products with inherent security that leverage a single contemporary platform foundation. Solutions are delivered through traditional and secure desktops, straight-through file transfer, and mobile channels for any computer or smart device. OBS solutions deliver additional value and fee revenue opportunities through expanded business banking services, design for low support, and ease of integration and implementation. Its clients are commercial banks, including 11 of the top 100 U.S. commercial bank holding companies, community banks, and credit unions.  OBS offers financial institutions the benefits of a large-scale technology provider coupled with the tenacity and customer-driven service of an agile, responsive entrepreneurial organization. For more information, visit: onlinebankingsolutions.com

 

Contacts:

 Joe Spatarella                                                                                                                                                                             Chief Marketing Officer                                                                                                                                                          Online Banking Solutions (OBS)
joe.spatarella@onlinebankingsolutions.com                                                                                                      404-996-1141

 

Ann Nachtigal                                                                                                                                                          Corporate Communications                                                                                                                                                Great Western Bank                                                                                                                Ann.nachtigal@greatwesternbank.com                                                                                                          605-988-9217

Business Email Compromise Scams Best Practice Tips

April 28, 2016

Business email compromise (BEC) scams have become one of the top threats to business finances based the frequency of attempts and dollar amounts stolen in recent months.

What is a BEC scam?

A BEC scam is the attempt to convince a company employee to make a fraudulent wire transfer – usually to a foreign supplier or business on behalf of a high-level executive or supplier.  The request typically comes from a hacked email account or an account that has been “spoofed” to appear legitimate.

What does a BEC scam look like?

The scam usually begins with a phishing email sent by a criminal to a company employee.  When the company employee fails to recognize the email as a phish and downloads an attachment or clicks a link in the phishing email, the criminal has access to the employee’s email account.  The criminal monitors the email account activity to learn the patterns of individuals in the company with the authority to initiate, request, and approve wire transfers.

Eventually, the criminal spoofs an email or creates a domain very similar to the company being targeted in the BEC scam.  An email will be sent impersonating the CEO, another decision making executive, or even a company supplier – and the email will look very real.  By watching the emails arriving in the compromised email inbox, the criminal becomes aware of ‘Out of Office’ messages from executives traveling overseas in order to know the best time to attempt the wire fraud.  The criminal formats the email very similar to the executive’s writing style and gives instructions to transfer funds via wire transfer to a bank in the country where the executive is travelling.  Reasons given for the email request are typically plausible business reasons – an acquisition, a foreign supplier change in payment instructions, or a business purchase.  If the employee does not immediately comply, the criminal continues to send impersonating emails and often the unsuspecting employee sends the funds and unrecoverable loss occurs.

Tips to Avoid a BEC Scam 

  • Watch for urgent or “secret’ requests
  • Be suspicious of urgent requests from an executive who is out of the office or country
  • Be aware of the day of the urgent requests – scams typically occur on Thursday or Friday or immediately prior to a holiday
  • Read emails requesting fund transfers or payee changes very carefully – The old adage “Measure twice and cut once” also applies to emails for wires, “Read twice and validate”
  • Hover over links in emails prior to clicking to confirm the address displayed matches the expected link address
  • Verify before sending – Contact and confirm in a different channel than email when new payment instructions are provided for a supplier
  • Encourage and empower staff to enforce risk mitigation policies – Properly vet each email request for funds transfers regardless of the timeliness factor in the request
  • Consistently follow proper verification processes
  • Test the staff – Annual Security Awareness ‘lunch and learns’ are no longer sufficient – test the staff to confirm best practices and policies are followed
  • Change the company’s out of office processes – consider not using email out of office messages for executive email accounts or only keep out of office messages on internal email
  • Consider creating an exception wire payment procedure with code words or information provided outside the email channel to confirm wires considered exceptions

Business email compromise is a real threat but by effective planning and testing, the threats can be detected in order to minimize or completely avoid a loss.

Park Sterling Bank Releases Navigator Online Commercial Banking based on Online Banking Solutions (OBS) Commercial Online and Mobile Banking Applications

April 28, 2016

OBS system provides integration, security and enhanced features

Atlanta, GA – April 18, 2016 – Online Banking Solutions (OBS) announced today that Park Sterling Bank, headquartered in Charlotte, NC released Navigator by Park Sterling Bank, its new commercial online banking system, built on OBS Messenger Center and three key OBS products:  Messenger Financial Center for Business Online Banking; Messenger Mobile Banking; and Messenger Security Center featuring OBS secure browsing technology.

According to Judy Buchanan, Director of Treasury Management Services, “Following Park Sterling Bank’s commitment to deliver to customers ‘Answers You Can Bank On®,’ our objectives for the Navigator project included: a fully integrated online and mobile treasury management platform, an unmatched online security framework, a positive user experience with robust functionality, and intuitive workflow.  After an extensive search, OBS was the only provider that met or exceeded all of our requirements. We continue to be impressed with their creativity and agility in providing industry leading solutions for Park Sterling Bank and our customers.”

Dan Myers, CEO and founder of OBS said, “We are pleased to support Park Sterling Bank in providing a secure and feature-rich online banking service to their business clients. OBS’ commitment to growing present-day regional banks is underscored by its contemporary technology, inherent security, competitive features, and responsive and cost-effective support environment.” Added Myers, Park Sterling creates its competitive advantage by embracing technology for those who prefer it, and combining it with traditional hands-on encounters to better serve business clientele that prefer everything in between.”

More About OBS Products

The proven OBS Messenger Center provides a secure contemporary foundation for: Messenger Financial Center (MFC) for small to medium businesses, Messenger Business Center (MBC) for emerging to small businesses, Messenger Delivery Center (MDC) for computer-to-computer information delivery,   Messenger Commerce Center (MCC) for automated and integrated payables, and Messenger Security Center (MSC) that secure OBS Messenger Center and its products and which can be extended to  protect third party applications such as lockbox, remote deposit, and bill pay. OBS services and products provide a high degree of integrated security, any-channeled/mobile access, payments capability, ease of providing services to members, ease of customer support, business administrative tools, and the ability to readily adapt services to a single customer or market segment.

About Park Sterling Bank

Park Sterling Corporation, the holding company for Park Sterling Bank, is headquartered in Charlotte, North Carolina. Park Sterling, a regional community-focused financial services company with approximately $3.1 billion in assets as of January 1, 2016, is the largest community bank headquartered in the Charlotte area and has 57 banking offices stretching across the Carolinas and into North Georgia, as well as in Richmond, Virginia. The bank serves professionals, individuals, and small and mid-sized businesses by offering a full array of financial services, including deposit, mortgage banking, cash management, consumer and business finance, capital markets and wealth management services with a commitment to “Answers You Can Bank On℠.” Park Sterling prides itself on being large enough to help customers achieve their financial aspirations, yet small enough to care that they do. Park Sterling is focused on building a banking franchise that is noted for sound risk management, strong community focus and exceptional customer service. For more information, visit www.parksterlingbank.com. Park Sterling Corporation shares are traded on NASDAQ under the symbol PSTB.

About Online Banking Solutions

Online Banking Solutions (OBS) was founded in 2002 by a management team that pioneered Web cash management and business banking technology with continued innovation, since. Privately held and profitable, OBS provides contemporary corporate and business online banking products with inherent security that leverage a single contemporary platform foundation.  Solutions are delivered through traditional and secure desktops, straight-through file transfer and mobile channels, and to any computer or smart device. OBS solutions deliver additional value through design for low support burdens and ease of integration and implementation. Its clients are commercial banks, including 11 of the top 100 U.S. commercial bank holding companies, community banks, and credit unions.  OBS offers financial institutions the benefits of a large-scale technology provider coupled with the tenacity and customer-driven service of an agile, responsive entrepreneurial organization. For more information, visit: onlinebankingsolutions.com

 

Contact:

Joe Spatarella

Chief Marketing Officer

Online Banking Solutions (OBS)
joe.spatarella@onlinebankingsolutions.com

404-996-1141

March 31, 2016

Messenger Resource Center

At Online Banking Solutions we know communication to your clients is key. With the digital world we live in it is expected that resources and communications are available online. Clients do not necessarily have the time to call in with questions and would like to “self-serve”. Likewise, financial institutions like yourself are constantly looking for ways to reduce support costs.

With Messenger Resource Center, OBS has created a site accessible from within our products where the bank can house valuable information and resources. Gone are the days of relying on a webmaster or content management group to post materials on your website. With Messenger Resource Center you regain that control, and more importantly time.
Sign up for Messenger Resource Center today to free up time and resources, keep information current, and help your clients self-serve in this digital age.

Looking for Actionable Insights?
Do you want to know your customers on a deeper level? Do you have a view into utilization to inform marketing, cross-sell, and training? With Management Reports you can have access to in-depth customer and bank-user data which can play a pivotal role in identifying trends and informing sales efforts for deeper customer penetration. Management Reports provide easy access to the high level data needed for the client utilization statistics, as well as the detailed data needed for day-to-day tasks. Whether it’s responses to security and compliance requests, managing customer retention, planning targeted customer communications,or supporting audits, Management Reports will provide you with the data you need.

For a one-time fee, license  Management Reports to help you profile your customers, respond to data requests, and identify opportunities. Access these reports on demand in the format that works best for you (web HTML reports, PDF reports, and CSV reports).

Keesler Federal Credit Union Implements OBS Messenger Business Center Solution from Online Banking Solutions

March 23, 2016

Keesler Federal Credit Union Implements OBS Messenger Business Center Solution from Online Banking Solutions

  Keesler Federal to Provide Secure Online Banking Services for Member Businesses

Atlanta, GA – March 22, 2016 – Online Banking Solutions (OBS) announced today that Keesler Federal Credit Union (KFCU) is the first credit union to implement the OBS Messenger Business Center secure online business banking product. Messenger Business Center (MBC) is an extension of the proven OBS Messenger Center, along with Messenger Financial Center, Messenger Delivery Center, Messenger Commerce Center and Messenger Security Center product suites.

In addition to providing traditional consumer and business services and competitive business transaction services to its members, Keesler Federal recognized a need for secure online business banking services.  The KFCU team selected OBS Messenger Business Center, which is designed specifically for small and emerging businesses.  Key factors to its decision were: a high degree of security, any-channeled/mobile access, payments capability, ease of providing services to members, ease of customer support, business administrative tools, and the ability to easily adapt services to a single customer or market segment.

Experience is at the heart of the Keesler Federal-OBS relationship.  According to Mel Valenzuela, SVP & Chief Lending Officer of Keesler Federal, “OBS brings both technology and banking experience to the partnership, enabling us to deliver competitive business banking services to our members.  We view Messenger Business Center as a secure, “one-stop” point of access for a variety of member business services.”

On partnership, Dan Myers, CEO and founder of OBS said, “We are dedicated to serving the unique needs of credit unions and their member businesses and value our relationship with Keesler Federal Credit Union. We know that our solution will help Keesler Federal better serve its business customers and grow its base through more competitive and secure online business banking services.”

More About Messenger Business Center

OBS Messenger Business Center provides online business banking services through traditional desktop web access as well as mobile access from a laptop, tablet, or smart phone. All access options have a consistent user experience across devices, facilitated by responsive design. The approachable solution provides an easy-to-use interface with a consumer-like experience to full business banking capabilities, lowering the user learning curve and increasing customer satisfaction. In addition, business users can easily initiate ACH and Wire payments, and utilize fraud protection services.

About Keesler Federal Credit Union

Keesler Federal Credit Union (KFCU) was founded as a co-operative at Keesler Air Force Base in the United States in 1947. Today KFCU has more than 188,000 members worldwide and is the largest credit union in Mississippi with assets in excess of $2 billion. The mission is “Keesler Federal will exceed our members’ expectations by committing to their financial success.” KFCU also has branches on UK air force bases that have an American military population. For more information, visit: kfcu.org

About Online Banking Solutions

Online Banking Solutions (OBS) was founded in 2002 by a management team that pioneered Web cash management and business banking technology with continued innovation, since. Privately held and profitable, OBS provides contemporary corporate and business online banking products with inherent security that leverage a single contemporary platform foundation.  Solutions are delivered through traditional and secure desktops, straight-through file transfer and mobile channels, and to any computer or smart device. OBS solutions deliver additional value through design for low support burdens and ease of integration and implementation. Its clients are commercial banks, including 11 of the top 100 U.S. commercial bank holding companies, community banks, and credit unions.  OBS offers financial institutions the benefits of a large-scale technology provider coupled with the tenacity and customer-driven service of an agile, responsive entrepreneurial organization. For more information, visit: onlinebankingsolutions.com

 

 

Contact:

Joe Spatarella, Chief Marketing Officer

Online Banking Solutions                  

joe.spatarella@onlinebankingsolutions.com

404-996-1141

Your Secret Weapon: OBS Secure Desktop

February 26, 2016
Security image

The ideal treasury management solution is described as secure, automated, file-based, and able to support straight-through processing.  Such a solution eliminates security threats, manual intervention, re-keying errors, file manipulation and time delays.  Imagine a way for a commercial customer to exchange files with their financial institution (FI) as those files become available – “automagically” without the use of expensive workstation solutions.

No need for imagination, the OBS Secure Desktop provides these capabilities today using contemporary technologies.  Employing our file mapping utility and secure file transfer service (SFT), OBS Secure Desktop (an FI-branded application) provides a secure channel between the company and the FI that is tightly coupled with the OBS Messenger Center platform.

Why OBS Secure Desktop? Compete with upstream FI’s to serve companies large, small and in-between. Consider that not every company has the time or desire to use the web for all information receipt or delivery. OBS Secure Desktop technology provides a compelling alternative by supporting secure file transfer without expensive and resource intensive computer-to-computer FTP still used by many entities today.

More Secure.  While the OBS Secure Desktop leverages the Internet network, it does not use the web channel, eliminating a host of cyber threats from the processing.  File delivery (receiving or sending) is guaranteed with out-of-band (SMS/text, email, web) confirmations and file load reports.

How about efficiency?  The OBS Secure Desktop will run on-demand or as an unattended service in a lights-out environment, 24 x 7, automatically sending and receiving files.  The Desktop is exceptionally good at handling large volumes of data; it is able to support extremely large balance and account transaction reporting files as well as check and document image files.  Are you ready to replace CD-ROM image delivery with a virtual image delivery service?

Does OBS Secure Desktop support integration?  With our mapping utility, barriers and obstacles to file processing are removed.  Regardless of the customer input format (or skill-level), the FI receives whatever processing format they require.  Conversely, our file builder utility delivers data to customers in the formats they require for integration with their financial applications.  Also, for smaller companies, the OBS Secure Desktop automatically retrieves check items from QuickBooks, creating positive pay issue files without user intervention.

For those companies that prefer passive online banking, the OBS Secure Desktop can automatically upload positive pay issues files (automatically mapped to the correct file format), ACH and wire batch files, other payment files (such as integrated payables), and then deliver their balance reporting (reports and/or files), lockbox information (reports and/or files) with check and remittance images, check images, and reconcilement reports.

OBS client FI’s have successfully used the Secure Desktop for customized automated solutions to meet the unique requirements of specific customers or market segments.

Ask us how you can use this powerful tool to create innovative services for your customers.

For more information contact: (404)996-1141 or joe.spatarella@onlinebankingsolutions.com

Messenger Center: New Online Banking Services available in a single, scalable integrated platform

January 22, 2016

Messenger Center_v1

Messenger Center is the foundation of the OBS private cloud-based service architecture. OBS client Financial Institutions now have the ability to select the expanded product components that best fit their customer needs.

Online business banking continues to evolve and now requires a broader array of services for emerging businesses, middle market and large corporate customers.

With the addition of new products, OBS can leverage existing Financial Institution branding, application interfaces and integration, leading to a lower cost implementation and faster time-to-market.  This capability provides OBS client Financial Institutions the ability to quickly respond to changing customer and market requirements.

Each Messenger Center product provides an off-the-shelf solution to address not only secure online banking but secure file transfer, automated payment processing and mobile solutions.

The path to digital banking

Are you looking for ways to grow digital banking services adoption and increase client loyalty?

Do you have high revenue generating Treasury Management clients pushing for new and value added services?

The OBS Messenger Center platform can help you accomplish those goals with our array of digital banking solutions:

MC_Financial_Black              MC_Business_Black

MC_Security_Black              MC_Delivery_Black

MC_Commerce_Black

This new approach supports faster innovation and time-to-market, increased revenue with a lower cost of ownership, and increased customer penetration rates.

Contact us for more information or a demonstration.